COVID-19 – Lender Financial Hardship Contacts LENDERS PHONE WEB Adelaide Bank 1300 650 259 https://www.adelaidebank.com.au/coronavirus-assistance/ AMP 133 030 https://www.amp.com.au/support/COVID-19 ANZ 1800 252 845 https://www.anz.com.au/about-us/sustainability/financial-hardship/ Australian Military Bank 1300 132 328 https://www.australianmilitarybank.com.au/member-advice-covid-19 Auswide Bank 1300 138 831 https://www.auswidebank.com.au/campaign/important-information/ Bank Australia 132 888 https://www.bankaust.com.au/covid19 BankFirst 1300 654 822 https://www.bankfirst.com.au/about-us/corporate-information/news/covid-19 Bank of China 1800 095 566 https://www.bankofchina.com/au/en/bocinfo/bi1/202003/t20200324_17668737.html Bank of Melbourne 1300 630 266 https://www.bankofmelbourne.com.au/about/community-support/disaster-relief/covid-19? Bank of Sydney 139 500 https://www.banksyd.com.au/financial-hardship.html Bank SA 1300 369 415 https://www.banksa.com.au/about/community-support/disaster-relief/covid-19? Bankwest 1300 769 173 https://www.bankwest.com.au/help/coronavirus-support Beyond Bank 132 585 https://www.beyondbank.com.au/about-us/news/supporting-our-customers-during-covid-19.html Bluestone 132 583 https://bluestone.com.au/borrower/covid-19/ BOQ 1300 557 272 https://www.boq.com.au/help-and-support/assistance CBA 133 095 https://www.commbank.com.au/latest/support-for-home-loan-customers.html? Citi Bank 1300 300 470 https://www1.citibank.com.au/COVID-19-Update FASTLend 1300 155 426 https://www.advantedge.com.au/covid-19-customer-support Firstmac 1800 651 898 https://www.advantedge.com.au/covid-19-customer-support Heritage 1300 726 100 https://www.heritage.com.au/about/news/2020/heritage-responds-to-covid19-situation Homeloans – Resimac 133 839 https://www.resimac.com.au/hardship-wholesale-partner-funded-loans Homestart 1300 636 878 https://homestart.com.au/important-update ING Direct 133 464 https://www.ing.com.au/help-and-support/tips-hints-guides/financial-hardship.html Keystart 1300 578 278 https://www.keystart.com.au/guides-and-tips/blogs/blogs-detail/coronavirus-covid-19-update La Trobe Financial 138 010 Liberty 131 133 https://www.liberty.com.au/about-us/covid-19-update Macquarie 1300 363 330 https://www.macquarie.com/au/personal/coronavirus ME Bank 131 563 https://www.mebank.com.au/support/coronavirus-information/ MKM Capital 1300 762 151 My State 138 001 https://www.mystate.com.au/about-us/covid-19 NAB 132 265 https://www.nab.com.au/personal/customer-support/covid19-help? Parramount Mortgages 1300 799 399 Pepper Money 1300 659 931 https://www.pepper.com.au/coronavirus Police and Nurses (WA ONLY) 132 577 https://www.pnbank.com.au/about/news/2020/covid-19-updates/ Qudos Bank 1300 747 747 https://www.qudosbank.com.au/COVID19 Resimac 1300 793 741 https://www.resimac.com.au/hardship-resimac-funded-loans/form St George 133 380 https://www.stgeorge.com.au/about/sustainability-and-community/disaster-relief/covid-19? Suncorp 1800 225 223 https://www.suncorp.com.au/banking/covid19-information-for-home-owners.html Virgin Money 1800 701 997 https://virginmoney.com.au/help/support-and-assistance Westpac 1800 067 497 https://www.westpac.com.au/help/disaster-relief/coronavirus/home-loans/